Privacy Policy

At KIORO, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website or make a purchase from us. By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect: We collect personal information that you voluntarily provide when you: Place an order Contact our support team, Subscribe to updates, Create an account (if applicable). This information may include your name, email address, phone number, delivery address, billing address, and payment details. We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, and pages visited. This helps us improve website performance and user experience. We do not store your full payment/cards/accounts or any financial details. All payments are processed securely through trusted third-party payment providers.

How We Use Your Information: We use your information strictly for legitimate business purposes, including: Processing and fulfilling your orders; Communicating with you about your purchases or inquiries; Providing customer support; Improving our website, products, and services; Sending updates or promotional emails (only if you opt in). Your information is never sold, rented, or traded to third parties for marketing purposes.

How We Protect Your Data: We take reasonable technical and organizational measures to protect your data from: Unauthorized access; Loss; Misuse; Alteration. Access to personal data is restricted only to authorized personnel who require it to fulfill your order or provide support. However, no system can guarantee 100% security. By using our website, you acknowledge and accept this risk.

Sharing of Information: We may share limited necessary information with trusted third parties only when required to: Process payments; Ship your order; Comply with legal obligations. These partners are contractually required to protect your data and use it only for the intended purposes.

Cookies & Tracking: Our website may use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve site functionality. You may disable cookies through your browser settings, but doing so may affect website performance and usability.

International Users: If you are accessing this website from outside India, you acknowledge that your data may be processed and stored in jurisdictions with different data protection standards. We ensure reasonable safeguards are in place to protect your personal information regardless of location.

Data Retention: We retain your personal data only for as long as necessary to: Fulfill your order; Meet legal and accounting obligations; Resolve disputes. Once this information is no longer required, it is securely deleted/anonymized. Subject to applicable law, you have the right to: Request access to your personal data; Request correction of inaccurate data; Request deletion of your personal data. Requests may be made by contacting us at our support email address.

We reserve the right to update this policy at any time without prior notice. Any updates will be published on this page, and continued use of the website constitutes your acceptance of those changes. If you have any questions about this Privacy Policy or how your data is handled, you may contact us directly via email.